Increased productivity of your workforce
Access your information from anywhere
Improved security
How Storage Lord Uses 6Storage To Crush Their Self Storage Competition Down Under
Looking to get ahead of your self storage competition? Almost all storage facilities face localised competition. If you’re looking to get a long term advantage over your self storage rivals and boost your profits, then read on.
Storage Lord, an Australian based self storage operator with storage units in Adelaide and storage sheds in Hervey Bay, shares their insights on how they use 6Storage software to crush their local storage competition.
Get Organised - Implement a Cloud Based storage management system
Cloud based storage management software is making it easy for facilities to store and manage their data in one place. Major benefits include increased productivity of your workforce, the ability to access your information from anywhere and improved security.
The 6Storages self-storage management system has many features that enable users to keep track of who is storing what, where. It also allows you to monitor the status of every customer's account and provides a reporting system that lets you analyse customer data at any time.
Storage Lord, a self storage company with storage facilities in Australia, is using 6Storage to manage its customer's data. They have witnessed how other storage facility managers struggle with inefficient methods of managing its customer accounts and enquiries. A storage management process utilizing a cloud based storage management system is the minimum requirement for success in today's storage industry.
The 6Storages self-storage management system has many features that enable users to keep track of who is storing what, where. It also allows you to monitor the status of every customer's account and provides a reporting system that lets you analyse customer data at any time.
Storage Lord, a self storage company with storage facilities in Australia, is using 6Storage to manage its customer's data. They have witnessed how other storage facility managers struggle with inefficient methods of managing its customer accounts and enquiries. A storage management process utilizing a cloud based storage management system is the minimum requirement for success in today's storage industry.
"We have been using 6Storage for almost two years now," says Storage Lord director Henry White. "The best thing about the 6Storage system is that it streamlines our day-to-day business processes and keeps our operation organized. When we acquire a new facility, we implement 6Storage on day 1 of ownership."
Win New Storage Customers through decision making based on great data
Self storage facilities live and die through their ability to sign up new storage customers and maintain high occupancy levels (greater than 90%). Storage owners offering online signups have an inherent advantage in this digital age. Luckily for Storage Lord, 6Storage has a fully customisable customer move-in portal integrated directly into its website.
Storage Lord benefits from 6Storage’s integrated online booking system by:
1) Allowing move-in to multiple storage facilities. Storage Lord provides secure storage units in Adelaide, Lonsdale as well as storage units in Hervey Bay. 6Storage provides a robust online booking system that enables them to funnel its website visitors to the appropriate storage location booking.
2) Utilizing Google Analytics to optimize its website, including website copy, call-to-action buttons to ultimately achieve a higher conversion rate than its competitors
3) Capturing customer leads/enquiries into the lead dashboard that fall into Storage Lord’s acquisition funnel
Dominate Customer Service
Use 6Storage Webhooks to automate storage property management operations
Dealing with customers is already a challenge for self-storage managers, who are trying to save their customers money. Customers may not always understand the benefits of the service or be satisfied with their rental decisions. The Storage Lord team is dedicated to providing excellent customer service through each interaction, whether in person or through email or phone calls, and they're using 6Storage to help them do just that.
The 6Storage storage management software automates all of Storage Lord’s storage facility operations, and it allows them to stay on top of each customer's account.
They can track when a unit is due, remind customers when it's coming up, and even generate invoices.
The team at Storage Lord uses 6Storage webhooks to automate the management of their storage properties. When they get a new customer inquiry, they use a 6Storage webhook to automatically create the customer's account in their storage management software, which flows through to their automated acquisition funnel. When the customer pays for their unit, the payment information automatically gets updated in 6Storage and an invoice gets sent out to the customer. Each time a customer makes a payment, a webhook notifies Storage Lord so they can record it in their accounting system. This automation helps reduce errors and cuts down on manual tasks, improving the overall experience for their customers.
6Storage is a pathway to success
If you’re serious about success in the self storage industry then you need to implement cloud-based storage software. 6Storage is an industry leading solution currently being used successfully by Storage Lord.
To find out more about Storage Lord and their storage units in Adelaide and storage sheds in Hervey Bay, visit www.storagelord.com.au